Frequently Asked Questions
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FAQs for Customers
Yes, we are fully insured so customers have no worries at any given time. This way, should anything happen to your belongings in the course of the move, at least some of them are insured.
Our company offers our services without stress, based on skills, focus and a passion for quality service. All aspects of your move are considered and taken care of; from punctual drivers to professional packing and careful handling.
Indeed, we will give you free, non-binding estimates depending on your unique moving needs. Avail our services now – Purity Cleaning Company can guarantee that you will be provided with a no-hidden-charges quotation.
Yes, we offer our Atlanta moving services within the same day of your call if the schedule allows. Phone or email us as soon as possible to inquire about available schedules.
Yes, we work on Sundays and all public holidays to ensure that our workers give our customers maximum flexibility in choosing appointment times.
Yes, we have quality packaging services whereby we provide strong packing boxes, bubble packing, packing tapes and covers to ensure your belongings are safe when moving.
Certainly! We have a team of professional packers who’ll be willing, ready and able to pack your clothes and other personal effects time effectively while ensuring that they are adequately protected for the journey.
Yes, our rubbish removal services are convenient if you are cleaning before or after your move. We make sure that if the products are no longer needed, they are disposed of, or recycled appropriately.
Yes, we move antiques, artwork and other valuables, we ensure they are well-wrapped so as not to get damaged.
Of course, all team members are ready to help and answer all kinds of questions during the whole period of moving. When you are with us for your scheduled service you can reach us by phone or use an email.
You can request a free quote by providing details such as your location, destination, and the size of the move. We’ll offer a transparent estimate with no hidden fees.
We accept various payment methods, including bank transfers, debit/credit cards, and cash. Please confirm payment options during booking.
Yes, we offer specialised transportation for vehicles and motorbikes. Please provide details for a tailored quote.
Yes, we manage interstate and cross-country moves with meticulous planning to ensure a smooth and timely delivery.
Yes, we cater to businesses with storage options for equipment, documents, and inventory management.
Ensure all items are packed, labelled, and ready for loading. Keep essential items like medications and documents separately for easy access.
Yes, we offer a comprehensive moving checklist to help you stay organised and ensure nothing is overlooked.
We can provide storage solutions to hold your items until your new property is ready for occupancy.
Our fleet includes energy-efficient vans designed to minimise environmental impact during transit.
We adopt practices like efficient packing, route optimisation, and responsible waste disposal to promote sustainability.